Cohere AI Customer Support Platform is a chat tool that offers intelligent automation, advanced Natural Language Processing (NLP), analytics, and automation capabilities that enable teams to resolve customer tickets faster while reducing costs. Cohere extracts valuable insights from past interactions and empowers teams to act on behalf of customers, resulting in a 5x ROI outcome. With Cohere, teams can achieve faster ticket resolutions and improve customer satisfaction rates. Built to minimize artificial intelligence risk, Cohere is a paid service available at https://cohere.io.
The Cohere AI Customer Support Platform is a revolutionary automation tool that aims to provide ultimate client satisfaction while minimizing costs. The platform is equipped with an advanced Artificial Intelligence system that is capable of understanding natural language, providing tailored solutions, analyzing data to identify potential issues, and automating customer actions to save time and energy, while reducing human errors. This state-of-the-art AI tool also extracts valuable insights from past interactions to help improve future engagements and omnichannel communications. With Cohere, customer support teams can typically achieve a 60% self-serve rate, reducing handling times by up to 40%, achieving faster ticket resolutions, and boosting overall customer experience.
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Description
The Cohere AI Customer Support Platform is a revolutionary automation tool that aims to provide ultimate client satisfaction while minimizing costs. The platform is equipped with an advanced Artificial Intelligence system that is capable of understanding natural language, providing tailored solutions, analyzing data to identify potential issues, and automating customer actions to save time and energy, while reducing human errors. This state-of-the-art AI tool also extracts valuable insights from past interactions to help improve future engagements and omnichannel communications. With Cohere, customer support teams can typically achieve a 60% self-serve rate, reducing handling times by up to 40%, achieving faster ticket resolutions, and boosting overall customer experience.